WhatsApp with AI is an assistant that answers your customers on your restaurant's WhatsApp: it creates, changes and cancels bookings based on your real availability and answers questions about your menu, opening hours and how to get there. It is an add-on you can take with any plan.
It works with your own WhatsApp Business number, and you keep using the app on your phone as usual. You connect it from Dashboard > WhatsApp (WhatsApp) in about 5 minutes: you need an up-to-date WhatsApp Business app and a Facebook account. Earlier conversations stay on your phone and are not imported.
You decide when it replies: always, only outside your opening hours, or never (paused). If you write in a conversation yourself, the assistant hands it over to you for the time you choose (30 minutes, 2 hours or 12 hours). When a customer needs something the assistant cannot handle, it lets you know in the dashboard, by email and on your phone. It only replies to people who message you: it never starts a conversation.
It costs €39 a month (excluding VAT) and includes 150 conversations a month. Each conversation is the 24-hour period in which the assistant serves a customer. The free trial lasts 7 days or 20 conversations, whichever comes first, and starts when you connect your number. You can disconnect it whenever you want; reconnecting does not restart the trial.